Returns & Exchanges
At SIR., we want you to be completely satisfied with your purchase. If your order isn't quite right, we offer returns for store credit or refunds on full-priced items within 14 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Ensure items are in their original condition, unworn, and with all designer tags attached before securely sealing them in the original shipping box.
Label and Post
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized carrier location.
Processing and Refund
Once our warehouse receives and inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing